Terry Hawkins LLC Privacy Policy
Who we are
This website, www.terryhawkins.com, is run by Terry Hawkins LLC, trading as Terry Hawkins and Terry Hawkins Presents ("we", "us", "our").
This policy explains what personal information we collect when you visit our site, subscribe to our newsletter, book a ticket to one of our events or contact us, and how we look after it. By using this site, you agree to the practices described here.
Questions about this policy or your information? Email us at support@terryhawkins.com.
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What we collect
We only collect what we need to deliver what you've asked for
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When you subscribe to our newsletter: your email address.
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When you book an event ticket: your name, email address, mobile number, any dietary requirements you choose to share, and your booking details.
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When you pay for a ticket or product: payment is processed securely by Stripe. We never see or store your full card details.
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When you contact us: your name, email address and anything you include in your message.
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When you browse the site: basic technical information, such as your browser type, device, pages visited and approximate location, collected through cookies.
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We don't knowingly collect information from anyone under 16.
How we use it
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To send your tickets, booking confirmations and important event updates (such as venue details or changes)
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To send our newsletter, if you've subscribed
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To answer your questions and requests
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To process payments and refunds
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To understand how people use the site so we can improve it
We never sell or rent your personal information.
Who we share it with
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We share information only with the trusted services that help us run the site and our events:
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Wix hosts our website, manages event bookings and stores newsletter subscriptions
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Stripe processes card payments
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Our email provider delivers our emails and newsletters
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Event venues or caterers, only where needed (for example, sharing dietary requirements so you're looked after on the day)
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We may also share information if the law requires it.
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Some of these services store data outside your country, including in the United States. We choose providers that protect your information to a recognised standard.
How long we keep it
We keep booking and payment records for as long as we need them for tax and accounting purposes. Newsletter details are kept until you unsubscribe. Other information is deleted when we no longer need it.
Your choices
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Unsubscribe from the newsletter anytime using the link at the bottom of any email.
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See, correct or delete the personal information we hold about you by emailing us. We'll respond within 30 days.
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Cookies: you can block or delete cookies in your browser settings. Some parts of the site may not work properly without them.
Depending on where you live (including Australia, the European Union, the UK or California), you may have extra rights under local privacy laws. We'll honour those rights. Just get in touch.
Keeping your information safe
We use reputable, secure platforms and take reasonable steps to protect your information from loss, misuse and unauthorised access. No system online is ever 100% secure, but we take that responsibility seriously.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.
Contact us
Terry Hawkins LLC Email: support@terryhawkins.com
Last updated: November 2026