meet terry hawkins
Educator . Speaker . Author . Education Architect . Entrepreneur
Why Terry?
Event organizers, bureaus, and clients book Terry Hawkins repeatedly because she brings far more than energy to a stage. She brings depth, credibility, humour, commercial relevance, and a body of work built from decades inside real businesses with real teams, real leaders, and real results.
Terry has the unusual ability to move seamlessly between inspiration and practical application whether she is delivering a keynote to 1000's or facilitating one of her renowned multi-day sales or leadership programs. She can make an audience roar with laughter, reflect deeply, challenge the way they think, and leave with strategies they can immediately apply in leadership, sales, service, communication, and life. Her work is not built on theory alone - it is forged from thousands of hours in the field, decades of behavioural observation, and a rare talent for translating complex human dynamics into insight that is profoundly simple, memorable, and powerfully actionable.
About Terry
Terry Hawkins is a human performance and behavior expert who has spent over three decades transforming how people think, feel, and perform in high-pressure, customer-driven and leadership environments.
Working with 100's of leading brands such as Nordstrom, Mecca Brands, Polo Ralph Lauren, Topshop, and Optus, she has helped frontline teams and leaders increase conversion, elevate customer experience, and drive measurable business results. Her work is grounded in real-world application where performance is immediate, feedback is constant, and results matter.
Terry is renowned for translating human behavior into practical, repeatable systems that leaders and teams can apply instantly, all woven magically with her innate humor and profound story telling. Her approach integrates emotional intelligence and bio chemistry, sales and leadership psychology, and structured learning frameworks to create lasting behavioral change and tangible results, not just short-term motivation.
Her impact spans global audiences across the United States, Australia, Asia, Europe, New Zealand, and the Middle East, reaching hundreds of thousands of professionals across retail, service, and leadership environments.
A Certified Speaking Professional (CSP) for over two decades, Terry has been recognized at the highest level within the speaking industry, receiving Speaker Hall of Fame - Educator of the Year, along with numerous business education awards and recognition.
She served as President of the National Speakers Association Los Angeles Chapter and Dean of the Speakers Academy, reflecting her deep contribution to the profession itself.
Terry’s presentations are often referred to as life changing. She blends that rare combination of intelligent content, robust energy, natural humor and immense depth allowing for immediate application and equipping audiences with tools they can implement the moment they leave the room.

it's an experience
With 30 solid years as a prolific speaker, educator, author and host, Terry has become renowned as the "People Whisperer". Her uncanny ability to read people and her broad skill set allow her to tap into people's deepest corners to help unlock their blocks to creating a powerful life. She commits totally to every person, and every audience, bringing about positive and long-lasting change. Her highly inspirational and educational keynotes and training systems are supported by her stunningly insightful humor. Her audiences reel with laughter one moment, and sit in reflective silence the next as she weaves her moving storytelling through simple, yet powerful methodologies and processes. Decades later, people and companies still recall her powerful, positive impact, and how it influenced their lives & businesses dramatically.
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Click through below to experience the kind of power Terry brings to each event she is a part of!
SAMPLE keynote topics
FLIP that PIT for
OUTSTANDING RESULTS
How to Embrace Change, Master Your Nervous System, and Take Charge in Uncertain Times
KEY TAKEAWAYS
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Identify your performance glass ceiling
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Discover why emotional & mental well-being and accountability are not mutually exclusive.
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Learn profound wisdom, systems and processes that will help people to FLIP the PIT of MISERY ... forever!
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Meet the 2 adorable characters that explain the biochemistry of success in all forms.
CUSTOMER MOMENTS =
REVENUE MOMENTS
Turning Human Connection into Measurable Sales Increases and Customer Experience Results
KEY TAKEAWAYS
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How to turn everyday interactions into high-value customer moments
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The behavioral patterns that drive $ conversion and loyalty
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How to build confidence and connection in frontline and sales teams
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Why most sales training fails, and what actually works
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Developing social and emotional awareness in teams raised in a technological world
COURAGEOUS LEADERSHIP
in REAL TIME
How Great Leaders Think, Communicate, and Act When It Matters Most!
KEY TAKEAWAYS
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How to lead difficult conversations with confidence
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The role of emotional regulation in leadership effectiveness
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How to coach, not control
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Building trust and accountability in
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Why your "MAP" is the key to high performing teams and sustainable results
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3 Instant Tools to shut down gossip, give clear instruction and erradicate inappropriate behaviour





1000's of presentations


























































...and 100's more!











testimonials

"Your first impression when you meet Terry on stage is, WOW! She's lovely". Then you say, "Wow! She's hilarious!" Then later on, "Wow, she's talking to my profoundly bruised little heart," and by the end no more wows, just a serenity that this beautiful, funny, profound person has changed your life."
Cindy Ehnes - CEO
California Children's Hospital

"We were blown away by Terry. One minute we were rolling in the aisles with laughter - the next we were touched by the sheer life experiences and perception used to convey the message. And what a message! A room full of nodding heads- hundreds of "ah ha" moments. The feedback was all the same, 'bring Terry back next year'."
Robyn Keegan - CR Manager
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UnderCoverWear

"Terry’s life’s work has been to see our customers and employees as complete humans, and to educate us on how to truly connect with the whole person; it seems like the world has just caught up! As long as I have known her she has always been well ahead of the crowd.
There could not be a more relevant time for Terry’s work."
Christie Lockyer - Head of HR
Asia Pacific Boardriders
I am the global head of HR for the world’s largest vacation ownership company, based in the USA. I had the privilege of first meeting Terry Hawkins in Australia in 2014. I was on a business trip to our Asia Pacific operation, where Terry was engaged as a keynote speaker for a town hall. To say I was mesmerized by her presentation is an understatement. Terry had the entire audience, including myself and my fellow executives, laughing, crying, hugging and cheering. Her message was so inspiring that I stayed connected with Terry and engaged her for several town halls in our US business over the past few years. Her ability to cross borders and cultures and deliver the same impactful experience to her audiences is outstanding. Terry uses powerful personal storytelling combined with professional experience and expertise to drive home the importance of owning your attitude. I received so many emails and phone calls from all levels of employees and leaders about what a life changing experience it was for them.
If you are looking for someone who is different and dynamic, I would not hesitate to recommend Terry as an engaging and entertaining keynote or facilitator. You, too, should not wait to be great!
Sarah King - International Business Leader and Strategic Partner
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Former EVP of HR at Wyndham Vacation Ownership
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